Master customer interactions with concise, ready‑to‑use dialogue snippets that cover complaints, compliments, returns, and upselling, ensuring every conversation feels professional and confident.
Harper Business (9780062438614) - Author: Davenport, Thomas H. Kirby, Julia - Hardcover - HarperCollins Publisher - Book edition: 1 st - Language: English - Pages: 276 - Publication year: 2016 | Smart Machines