The Customer Experience Book: How to design, measure and improve customer experience in your business

The Customer Experience Book: How to design, measure and improve customer experience in your business

(9781292148465 / 9781292148465) - Dimensions: 157 x 235 x 13mm | 364g - Format: Paperback | 232 pages - Publication date: 25 Sep 2016 - ISBN: 9781292148465 - Languages: English - Harlow, United Kingdom
Managing Oneself

Managing Oneself

KLO80 (9781422123126 / 2090034) - Dimensions: 107 x 166 x 5mm | 57g - Format: 72 pages - ISBN: 9781422123126 - Languages: English - Publication place: Boston, MA, United States - Harvard Business Review Press
Scrum Insights for Practitioners: The Scrum Guide Companion

Scrum Insights for Practitioners: The Scrum Guide Companion

(9780692807170) | Scrum Insights for Practitioners
Microsoft Project 2013: The Missing Manual

Microsoft Project 2013: The Missing Manual

(9781449357962 / Illustrations)
The Outward Mindset: Seeing Beyond Ourselves

The Outward Mindset: Seeing Beyond Ourselves

(9781626567153) | Powerful book
Software Project Manager's Bridge to Agility, The

Software Project Manager's Bridge to Agility, The

(9780321502759 / Illustrations) - Height: 231 mm - Spine width: 22 mm - Width: 188 mm - Addison-Wesley - Pearson Education - ISBN: 9780321502759 - Number of pages: 353 - Languages: English - Weight: 624 g
Fundamentals of Project Management

Fundamentals of Project Management

(9780814437360) - Dimensions: 152 x 229 x 16mm | 331g - Fifth Edition - Amacom - Nashville, United States - Harpercollins Focus - Format: Paperback | 240 pages - Publication date: 16 Sep 2016 - ISBN: 9780814437360
Leading Organization Design: How to Make Organization Design Decisions to Drive the Results You Want

Leading Organization Design: How to Make Organization Design Decisions to Drive the Results You Want

Discover how to align structure with strategy and unlock high performance by mastering decision‑driven organization design, featuring practical frameworks, real‑world case studies, and actionable insights for leaders.
Spiral Dynamics: Mastering Values, Leadership and Change

Spiral Dynamics: Mastering Values, Leadership and Change

Explore how evolving value systems shape leadership dynamics and drive transformative change, using vivid case studies and practical tools to align personal growth with organizational evolution.
Journey to Lean: Making Operational Change Stick

Journey to Lean: Making Operational Change Stick

Discover how to embed lean principles into everyday operations with practical strategies, real‑world case studies, and tools that turn fleeting initiatives into lasting cultural shifts.
Just Enough Project Management: The Indispensable Four-step Process for Managing Any Project, Better, Faster, Cheaper

Just Enough Project Management: The Indispensable Four-step Process for Managing Any Project, Better, Faster, Cheaper

Discover a streamlined four‑step framework that cuts complexity and saves time, enabling you to launch projects faster, keep budgets tight, and deliver results with confidence.
Making Sense of the Organization, Volume 2: The Impermanent Organization

Making Sense of the Organization, Volume 2: The Impermanent Organization

Explore how organizations adapt to constant change in Karl Weick’s insightful volume that examines the fluid nature of structure, decision making, and sense‑making in modern enterprises.
Large-Scale Scrum: More with Less

Large-Scale Scrum: More with Less

(9780321985712 / 40753383) | Large-Scale Scrum
Product Management in Practice

Product Management in Practice

(9781491982273 / 48033229) - Dimensions: 166 x 231 x 11mm | 322g - Format: 250 pages - ISBN: 9781491982273 - Languages: English - Sebastopol, United States | Product Management in Practice
The Fast Forward MBA in Project Management

The Fast Forward MBA in Project Management

John Wiley & Sons Inc (9781119086574 / 42465467) | Fast Forward MBA
Debugging Teams: Better Productivity through Collaboration

Debugging Teams: Better Productivity through Collaboration

O'Reilly Media, Inc, USA (9781491932056)
Organizational Change: Perspectives on Theory and Practice

Organizational Change: Perspectives on Theory and Practice

(9780199573783 / 9780199573783) - Author: Sally Hulks, Liz Wiggins, Piers Myers - Book edition: 1 st - Paperback - OXFORD UNIVERSITY PRESS-NEW DELHI - Publication year: 2012
Definitive Guide to IT Service Metrics

Definitive Guide to IT Service Metrics

IT Governance Publishing (9781849284059)
Boundary Spanning Leadership: Six Practices for Solving Problems, Driving Innovation, and Transforming Organizations

Boundary Spanning Leadership: Six Practices for Solving Problems, Driving Innovation, and Transforming Organizations

Explore how leaders can break silos and spark breakthrough solutions with six actionable practices that blend collaboration, curiosity, and strategic risk‑taking to drive lasting innovation and organizational change.
Agile SAP: Introducing Flexibility, Transparency and Speed to SAP Implementations

Agile SAP: Introducing Flexibility, Transparency and Speed to SAP Implementations

IT Governance Publishing (9781849284455) | Agile SAP, SAP implementations
The PMP Exam: How to Pass on Your First Try

The PMP Exam: How to Pass on Your First Try

(9780990907473 / 43192-600673)