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Service Leadership Guide: Cultivating Customer Care in Your Team
Join the Conversation: Engaging Communication Toolkit
Satisfaction Guaranteed: You Will Be Satisfied by Bob Tasca
Airline Customer Service Handbook: Comprehensive Guide to Operations and Passenger Care
World Scientific Customer Value Management Guide: A Step-by-Step Approach
Sales Mastery Guide: Fun and Straightforward Techniques from a Top Xerox Salesperson
SAP Solutions Business Integration System
Success Is in Your Sphere: Relationship Building Strategies for Personal and Professional Growth
Business Identity Theft Prevention Guide: Safeguarding Your Company, Clients, and Staff
Service Orientation Transformation: How to Change Your Business for Success (Hardback)
Hardback Book: The Seven Myths of Customer Management - A Guide to Being Customer-Driven Without Losing Control
Construction Client Insight Guide
Service Productivity: Volume 1: Management, Process Design, Customer Perspective. Service Management Forum
Business Marketing Mastery: Managing Complex Networks Course (2nd Edition)
Cornell School of Hotel Administration Hospitality Insights Book
Salesforce Comprehensive Guide for Beginners
Microsoft Dynamics CRM API Development: Comprehensive Guide for Online and On-Premise Solutions
Multinational Sales Management Strategies by Paolo Guenzi
CiviCRM Comprehensive Guidebook (Paperback)
Revolutionary Customer Experience Management Guide
Real-time Business Solutions: Networking Components and Potential for Business Engineering
Customer-Centric Marketing: Build Relationships, Create Advocates, and Influence Your Customers (Hardback) by John Wiley & Sons, Inc
Discover how to turn every interaction into a lasting partnership with this guide on customer‑centric marketing, offering actionable tactics for nurturing loyalty, turning clients into advocates, and driving sustainable growth.
Customer Winback: How to Recapture Lost Customers--And Keep Them Loyal
John Wiley & Sons (9780787946678) | Customer Winback
The Art of Client Service: The Classic Guide, Updated for Today′s Marketers and Advertisers
Wiley (9781119227823)
Marketing Logistics 2ed
Routledge (9780750652247)
Raving Fans
William Morrow & Company (9780688123161)
You Can’t Teach a Kid to Ride a Bike at a Seminar, 2nd Edition: Sandler Training’s 7-Step System for Successful Selling
McGraw-Hill Education (9780071847827)
ASTD Handbook of Measuring and Evaluating Training
ATD Press (9781562867065) | ASTD Handbook
Lean Customer Development: Building Products Your Customers Will Buy
O'Reilly Media (9781492023746) | Lean Customer
Lean UX: Applying Lean Principles to Improve User Experience
O'Reilly (9781449311650)
Zero Harm: How to Achieve Patient and Workforce Safety in Healthcare
McGraw-Hill Education (9781260440928) - Price: 32.00 | Zero Harm
Top of Mind: Use Content to Unleash Your Influence and Engage Those Who Matter To You
McGraw-Hill Education (9781260011920) | Unleash Your Influence
Sandler Enterprise Selling: Winning, Growing, and Retaining Major Accounts
McGraw-Hill Education (9781259643248) | Sandler Enterprise, Major Accounts
Effective CRM Using Predictive Analytics
Wiley (9781119011552) | CRM Using Predictive Analytics
This Is Service Design Thinking
Stickdorn Marc Schneider (9781118156308)
The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations
Amacom (9780814431832) | Worst Customer Situations
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