The Ultimate Question 2.0

The Ultimate Question 2.0

Harvard Business Review Press (9781422173350) - Price: 32.00 - Product dimensions: 0.05 H x 9.24 L x 6.13 W | Ultimate Question
Disney U: How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees

Disney U: How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees

McGraw-Hill Education (9780071808071) - Price: 29.00 - Product dimensions: 1.0 H x 9.1 L x 6.2 W | Customer-Centric Employees
Customer Winback: How to Recapture Lost Customers--And Keep Them Loyal

Customer Winback: How to Recapture Lost Customers--And Keep Them Loyal

John Wiley & Sons (9780787946678) | Customer Winback
Top of Mind: Use Content to Unleash Your Influence and Engage Those Who Matter To You

Top of Mind: Use Content to Unleash Your Influence and Engage Those Who Matter To You

McGraw-Hill Education (9781260011920) | Unleash Your Influence
Just Listen: Discover the Secret to Getting Through to Absolutely Anyone

Just Listen: Discover the Secret to Getting Through to Absolutely Anyone

(9780814436479) - Dimensions: 152 x 229 x 19mm | 295g - Reprint - Amacom - Nashville, United States - Harpercollins Focus - Format: 256 pages - ISBN: 9780814436479 - Languages: English | Eye to Eye, Listen by Mark
Customer Relationship Management: Concepts and Technologies

Customer Relationship Management: Concepts and Technologies

(9781138498259) - Francis Buttle | Customer Relationship, Illustrations of CRM, Illustrations throughout, CRM applications, CRM and Customer
The Innovator's Solution: Creating and Sustaining Successful Growth

The Innovator's Solution: Creating and Sustaining Successful Growth

KLO80 (9781422196571 / 37185998) - Dimensions: 235 x 156 x 30 mm - Height: 243 mm - Spine width: 26 mm - Width: 179 mm - Harvard Business Review Press - ISBN: 9781422196571 - Number of pages: 301 - Languages: English | Innovation classic
Lean UX, 2e

Lean UX, 2e

(9781491953600 / 44608561) - Dimensions: 233 x 164 x 17 mm - Edition statement: 2 nd ed - Format: 208 pages - Publication date: 01 Nov 2016 - ISBN: 9781491953600 - Number of pages: 208 - Languages: English | Book shows & Lean UX
Value Proposition Design: How to Create Products and Services Customers Want

Value Proposition Design: How to Create Products and Services Customers Want

(9781118968055 / 41238252) - Country of publication: UNITED STATES - Dimensions: 190.5 x 241.3 x 22.86mm | 793.78g - Edition statement: 1st Ed. - Format: Paperback | 320 pages - Publication date: 27 Oct 2014 | Learned Optimism
The Experience Economy, Updated Edition

The Experience Economy, Updated Edition

KLO80 (9781422161975) - Paperback - Harvard Business Review Press - Language: English - Pages: 359 - Publication date: Jul 4, 2011 | Updated edition
Uncommon Service: How to Win by Putting Customers at the Core of Your Business

Uncommon Service: How to Win by Putting Customers at the Core of Your Business

KLO80 (9781422133316 / 33133212) - Dimensions: 156 x 235 x 23.62mm | 482g - Format: 272 pages - ISBN: 9781422133316 - Languages: English - Publication place: Boston, MA, United States - Harvard Business Review Press