Disney U: How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees

Disney U: How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees

McGraw-Hill Education (9780071808071) - Price: 29.00 - Product dimensions: 1.0 H x 9.1 L x 6.2 W | Customer-Centric Employees

7L: The Seven Levels of Communication: Go From Relationships to Referrals

KLO80 (9781940363219) | Relationships to Referrals
Legacy in the Making: Building a Long-Term Brand to Stand Out in a Short-Term World

Legacy in the Making: Building a Long-Term Brand to Stand Out in a Short-Term World

McGraw-Hill Education (9781260117561) | Long-Term Brand, Leaving their legacies
Unleashing Excellence: The Complete Guide to Ultimate Customer Service

Unleashing Excellence: The Complete Guide to Ultimate Customer Service

(9780470503805 / 9780470503805) | Packaging No quibbles
Data Driven: Harnessing Data and AI to Reinvent Customer Engagement

Data Driven: Harnessing Data and AI to Reinvent Customer Engagement

(9781260441536) - Dimensions: 157.48 x 231.14 x 27.94mm | 468g - ed - OH, United States - McGraw-Hill Education - Format: Hardback | 256 pages - Product dimensions: 1.1 H x 9.1 L x 6.2 W - Publication date: 04 Oct 2018
Sense and Respond: How Successful Organizations Listen to Customers and Create New Products Continuously

Sense and Respond: How Successful Organizations Listen to Customers and Create New Products Continuously

KLO80 (9781633691889 / 44734393) - Dimensions: 156 x 235 x 28mm | 482g - Format: Hardback | 272 pages - Publication date: 29 Sep 2017 - ISBN: 9781633691889 - Languages: English - United States - Harvard Business Review Press
Just Listen: Discover the Secret to Getting Through to Absolutely Anyone

Just Listen: Discover the Secret to Getting Through to Absolutely Anyone

(9780814436479) - Dimensions: 152 x 229 x 19mm | 295g - Reprint - Amacom - Nashville, United States - Harpercollins Focus - Format: 256 pages - ISBN: 9780814436479 - Languages: English | Eye to Eye, Listen by Mark
The Innovator's Solution: Creating and Sustaining Successful Growth

The Innovator's Solution: Creating and Sustaining Successful Growth

KLO80 (9781422196571 / 37185998) - Dimensions: 235 x 156 x 30 mm - Height: 243 mm - Spine width: 26 mm - Width: 179 mm - Harvard Business Review Press - ISBN: 9781422196571 - Number of pages: 301 - Languages: English | Innovation classic
Lean UX, 2e

Lean UX, 2e

(9781491953600 / 44608561) - Dimensions: 233 x 164 x 17 mm - Edition statement: 2 nd ed - Format: 208 pages - Publication date: 01 Nov 2016 - ISBN: 9781491953600 - Number of pages: 208 - Languages: English | Book shows & Lean UX
Building Great Customer Experiences

Building Great Customer Experiences

(9781403939494) - Revised Edition - Palgrave Macmillan - Palgrave Macmillan UK - Height: 233mm - Spine width: 13mm - Width: 157mm - ISBN: 9781403939494 - Number of pages: 218 - Languages: English - Publication date: 13 Sep 2002
Value Proposition Design: How to Create Products and Services Customers Want

Value Proposition Design: How to Create Products and Services Customers Want

(9781118968055 / 41238252) - Country of publication: UNITED STATES - Dimensions: 190.5 x 241.3 x 22.86mm | 793.78g - Edition statement: 1st Ed. - Format: Paperback | 320 pages - Publication date: 27 Oct 2014 | Learned Optimism
Ignore Your Customers

Ignore Your Customers

HarperCollins Leadership (9781400214921)
Connected Strategy: Building Continuous Customer Relationships for Competitive Advantage

Connected Strategy: Building Continuous Customer Relationships for Competitive Advantage

Harvard Business Review Press (9781633697003) | Competitive Advantage, Connected Strategy, Connected strategies, Customer Relationships for Competitive, Customer Relationships, Connections with your customers
The Ultimate Question 2.0

The Ultimate Question 2.0

Harvard Business Review Press (9781422173350) - Price: 32.00 - Product dimensions: 0.05 H x 9.24 L x 6.13 W | Ultimate Question
The Experience Economy, Updated Edition

The Experience Economy, Updated Edition

KLO80 (9781422161975) - Paperback - Harvard Business Review Press - Language: English - Pages: 359 - Publication date: Jul 4, 2011 | Updated edition
Uncommon Service: How to Win by Putting Customers at the Core of Your Business

Uncommon Service: How to Win by Putting Customers at the Core of Your Business

KLO80 (9781422133316 / 33133212) - Dimensions: 156 x 235 x 23.62mm | 482g - Format: 272 pages - ISBN: 9781422133316 - Languages: English - Publication place: Boston, MA, United States - Harvard Business Review Press