The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail

The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail

Harvard Business Review Press (9781633691780 / 43119271) - Dimensions: 140 x 210 x 23mm | 298g - Reprint - United States - Harvard Business Review Press - Format: 288 pages - ISBN: 9781633691780 - Languages: English | Innovator' s Dilemma
Customer Winback: How to Recapture Lost Customers--And Keep Them Loyal

Customer Winback: How to Recapture Lost Customers--And Keep Them Loyal

John Wiley & Sons (9780787946678) | Customer Winback
ASTD Handbook of Measuring and Evaluating Training

ASTD Handbook of Measuring and Evaluating Training

ATD Press (9781562867065) | ASTD Handbook
Data Driven: Harnessing Data and AI to Reinvent Customer Engagement

Data Driven: Harnessing Data and AI to Reinvent Customer Engagement

(9781260441536) - Dimensions: 157.48 x 231.14 x 27.94mm | 468g - ed - OH, United States - McGraw-Hill Education - Format: Hardback | 256 pages - Product dimensions: 1.1 H x 9.1 L x 6.2 W - Publication date: 04 Oct 2018
Customer Relationship Management: Concepts and Technologies

Customer Relationship Management: Concepts and Technologies

(9781138498259) - Francis Buttle | Customer Relationship, Illustrations of CRM, Illustrations throughout, CRM applications, CRM and Customer
Lean UX, 2e

Lean UX, 2e

(9781491953600 / 44608561) - Dimensions: 233 x 164 x 17 mm - Edition statement: 2 nd ed - Format: 208 pages - Publication date: 01 Nov 2016 - ISBN: 9781491953600 - Number of pages: 208 - Languages: English | Book shows & Lean UX
The Innovator's Solution: Creating and Sustaining Successful Growth

The Innovator's Solution: Creating and Sustaining Successful Growth

KLO80 (9781422196571 / 37185998) - Dimensions: 235 x 156 x 30 mm - Height: 243 mm - Spine width: 26 mm - Width: 179 mm - Harvard Business Review Press - ISBN: 9781422196571 - Number of pages: 301 - Languages: English | Innovation classic
Retail's Seismic Shift

Retail's Seismic Shift

(9781250142856 / FLBOOKSTOREMMC9781250142856)
The Experience Economy, Updated Edition

The Experience Economy, Updated Edition

KLO80 (9781422161975) - Paperback - Harvard Business Review Press - Language: English - Pages: 359 - Publication date: Jul 4, 2011 | Updated edition
Uncommon Service: How to Win by Putting Customers at the Core of Your Business

Uncommon Service: How to Win by Putting Customers at the Core of Your Business

KLO80 (9781422133316 / 33133212) - Dimensions: 156 x 235 x 23.62mm | 482g - Format: 272 pages - ISBN: 9781422133316 - Languages: English - Publication place: Boston, MA, United States - Harvard Business Review Press
Customer-Centric Marketing: Build Relationships, Create Advocates, and Influence Your Customers (Hardback) by John Wiley & Sons, Inc

Customer-Centric Marketing: Build Relationships, Create Advocates, and Influence Your Customers (Hardback) by John Wiley & Sons, Inc

Discover how to turn every interaction into a lasting partnership with this guide on customer‑centric marketing, offering actionable tactics for nurturing loyalty, turning clients into advocates, and driving sustainable growth.
Lean Customer Development: Building Products Your Customers Will Buy

Lean Customer Development: Building Products Your Customers Will Buy

O'Reilly Media (9781492023746) | Lean Customer
Delivering Happiness: A Path to Profits, Passion, and Purpose; A Round Table Comic

Delivering Happiness: A Path to Profits, Passion, and Purpose; A Round Table Comic

Writers of the Round Table Press (9781610660242 / FBA-|280235)