(9781260441536) - Dimensions: 157.48 x 231.14 x 27.94mm | 468g - ed - OH, United States - McGraw-Hill Education - Format: Hardback | 256 pages - Product dimensions: 1.1 H x 9.1 L x 6.2 W - Publication date: 04 Oct 2018
Discover how to win loyalty by focusing on what customers truly value, using real-world case studies and actionable frameworks that transform customer relationships into lasting success.
(9780071759182) - Dimensions: 163 x 236 x 26mm | 582g - Format: 304 pages - MCGRAW-HILL Professional - McGraw-Hill Education - Europe - ISBN: 9780071759182 - Languages: English - Publication place: New York, NY, United States
Explore how evolving regulatory frameworks, digital innovation, and client expectations reshape global private banking and wealth management, offering fresh strategies for sustainable growth and personalized service.
Discover how to turn customer insights into market‑shattering products with Outcome‑Driven Innovation, a step‑by‑step framework that turns unmet needs into profitable solutions.
(9781119076315 / 23545723) - Dimensions: 203 x 205 x 19mm | 810g - Format: 368 pages - Publication date: 05 Oct 2015 - ISBN: 9781119076315 - Languages: English - New York, United States - John Wiley & Sons Inc | Trend-Driven Innovation
Explore Tesco’s data‑driven loyalty strategy in “Scoring Points,” revealing how personalized offers, real‑time analytics and customer insights keep shoppers returning to the supermarket giant.