The Referral of a Lifetime: Never Make a Cold Call Again!

The Referral of a Lifetime: Never Make a Cold Call Again!

(9781626568518) | Referral of a Lifetime
Sense and Respond: How Successful Organizations Listen to Customers and Create New Products Continuously

Sense and Respond: How Successful Organizations Listen to Customers and Create New Products Continuously

KLO80 (9781633691889 / 44734393) - Dimensions: 156 x 235 x 28mm | 482g - Format: Hardback | 272 pages - Publication date: 29 Sep 2017 - ISBN: 9781633691889 - Languages: English - United States - Harvard Business Review Press
Emotional Intelligence for Sales Success: Connect with Customers and Get Results

Emotional Intelligence for Sales Success: Connect with Customers and Get Results

(9780814430293 / 9780814430293) | Emotional Intelligence
People Love You: The Real Secret to Delivering Legendary Customer Experiences

People Love You: The Real Secret to Delivering Legendary Customer Experiences

(9781118433249 / 9781118433249) - Dimensions: 140 x 222 x 19mm | 326g - Format: 192 pages - Publication date: 04 Feb 2013 - ISBN: 9781118433249 - Languages: English - New York, United States - John Wiley & Sons Inc | Legendary Customer
Global Private Banking and Wealth Management

Global Private Banking and Wealth Management

Explore how evolving regulatory frameworks, digital innovation, and client expectations reshape global private banking and wealth management, offering fresh strategies for sustainable growth and personalized service.
What Customers Want: Using Outcome-Driven Innovation to Create Breakthrough Products and Services

What Customers Want: Using Outcome-Driven Innovation to Create Breakthrough Products and Services

Discover how to turn customer insights into market‑shattering products with Outcome‑Driven Innovation, a step‑by‑step framework that turns unmet needs into profitable solutions.
QR Codes Kill Kittens: How to Alienate Customers, Dishearten Employees, and Drive Your Business into the Ground

QR Codes Kill Kittens: How to Alienate Customers, Dishearten Employees, and Drive Your Business into the Ground

(9781118732755) - Dimensions: 129 x 188 x 19mm | 362g - Format: 208 pages - ISBN: 9781118732755 - Languages: English - New York, United States - John Wiley & Sons Inc
Make Your Contacts Count: Networking Know-How for Business and Career Success

Make Your Contacts Count: Networking Know-How for Business and Career Success

(9780814474020 / 9780814474020) | Readers discover
What Customers Crave: How to Create Relevant and Memorable Experiences at Every Touchpoint

What Customers Crave: How to Create Relevant and Memorable Experiences at Every Touchpoint

(9780814437810 / 9780814437810) - Webb, Nicholas J. - Hardcover - AMACOM - Language: English - Pages: 257
Badass: Making Users Awesome

Badass: Making Users Awesome

O'Reilly Media, Inc, USA (9781491919019 / 41761461) - Dimensions: 166 x 232 x 16mm | 444g - Format: 304 pages - ISBN: 9781491919019 - Languages: English - Sebastopol, United States | Users Awesome
The Discipline of Market Leaders: Choose Your Customers, Narrow Your Focus, Dominate Your Market

The Discipline of Market Leaders: Choose Your Customers, Narrow Your Focus, Dominate Your Market

(9780201407198 / silver c09asje09ajc09se) - Price: 16.99 - Product dimensions: 0.24 H x 8.25 L x 5.38 W | Package overnight
TrendDriven Innovation Beat Accelerating Customer Expectations

TrendDriven Innovation Beat Accelerating Customer Expectations

(9781119076315 / 23545723) - Dimensions: 203 x 205 x 19mm | 810g - Format: 368 pages - Publication date: 05 Oct 2015 - ISBN: 9781119076315 - Languages: English - New York, United States - John Wiley & Sons Inc | Trend-Driven Innovation
The Customer Culture Imperative: A Leader's Guide to Driving Superior Performance

The Customer Culture Imperative: A Leader's Guide to Driving Superior Performance

McGraw-Hill Education (9780071821148) | Secrets used by Amazon
High-Profit Selling: Win the Sale Without Compromising on Price

High-Profit Selling: Win the Sale Without Compromising on Price

(9780814420096 / 9780814420096) | Overall sales
Scoring Points: How Tesco Continues To Win Customer Loyalty

Scoring Points: How Tesco Continues To Win Customer Loyalty

Explore Tesco’s data‑driven loyalty strategy in “Scoring Points,” revealing how personalized offers, real‑time analytics and customer insights keep shoppers returning to the supermarket giant.
An Introduction to Service Design

An Introduction to Service Design

(9781472572585) - Dimensions: 270 x 210 mm - Edition: 1st - Illustrations: 260 colour and mono illus - Extent: 344 - ISBN: 9781472572585 - Bloomsbury Visual Arts - Published: 17-05-2018
Just Listen: Discover the Secret to Getting Through to Absolutely Anyone

Just Listen: Discover the Secret to Getting Through to Absolutely Anyone

(9780814436479) - Dimensions: 152 x 229 x 19mm | 295g - Reprint - Amacom - Nashville, United States - Harpercollins Focus - Format: 256 pages - ISBN: 9780814436479 - Languages: English | Eye to Eye, Listen by Mark
Customer Relationship Management: Concepts and Technologies

Customer Relationship Management: Concepts and Technologies

(9781138498259) - Francis Buttle | Customer Relationship, Illustrations of CRM, Illustrations throughout, CRM applications, CRM and Customer
7L: The Seven Levels of Communication: Go From Relationships to Referrals

7L: The Seven Levels of Communication: Go From Relationships to Referrals

KLO80 (9781942952473) - Dimensions: 152 x 229 x 15.24mm | 255g - Reprint - Dallas, United States - BENBELLA BOOKS - Format: 192 pages - Publication date: 21 Apr - ISBN: 9781942952473 - Languages: English | Seven Levels of Communication
Retail's Seismic Shift

Retail's Seismic Shift

(9781250142856 / FLBOOKSTOREMMC9781250142856)
The Innovator's Solution: Creating and Sustaining Successful Growth

The Innovator's Solution: Creating and Sustaining Successful Growth

KLO80 (9781422196571 / 37185998) - Dimensions: 235 x 156 x 30 mm - Height: 243 mm - Spine width: 26 mm - Width: 179 mm - Harvard Business Review Press - ISBN: 9781422196571 - Number of pages: 301 - Languages: English | Innovation classic
Delivering Happiness: A Path to Profits, Passion and Purpose

Delivering Happiness: A Path to Profits, Passion and Purpose

(9780446576222) - Dimensions: 149.86 x 226.06 x 22.86mm | 294.83g - Reprint - Grand Central Publishing - New York, United States - Little, Brown & Company - Format: Paperback | 272 pages - Product dimensions: 0.8 H x 9.0 L x 6.0 W
CRM For Dummies

CRM For Dummies

(9781119368977) - Height: 237 mm - Spine width: 23 mm - Width: 188 mm - For Dummies - Wiley - ISBN: 9781119368977 - Number of pages: 360 - Languages: English - Publication date: 23 Jun 2017 - Weight: 490 g | CRM for Dummies